Support & Frequently Asked Questions:

Find detailed answers to common questions below.


How to submit:

To submit your video, please visit the Submission Page page and fill out all relevant fields.

We only require your ‘Name’ (Stage / Brand Name), Email Address & the URL Link to your submission.

* We do not accept file uploads.

Each submission is manually reviewed before being posted. Please include your social media links when submitting, this will help connect you and @grime if any social posts are made with your video. Submitting your video is FREE. A member of the @grime team will contact you if anything else is required.

* You do NOT need a Custom Page for your video to be added.

If you have submitted before and already have a Custom Page please select: ‘Yes’ on the drop down: ‘Custom Page:’ to help speed up your submission process.
We will try to review submissions within 24 hours although this may take longer.

Please use our Direct Submission Form to have your video reviewed instantly. Usually within a few hours.

For more information regarding Custom Pages & the Direct Submission Form, please visit the tabs below.

Posts:

All posts are added by the @grime team as we currently, do not accept registration or public access to the platform. Our future plans and the release of our app will introduce features like this and so much more. For any information regarding future plans or investor relations please Enquire or read the tabs below.

We get hundreds of submissions each month and manually review each one. We will try to review your submission within 24 Hours, although this can vary. Please wait at least 48 Hours before re-submitting. If you do not see your video posted within 48 Hours from that point we may have omitted your submission. Do not hesitate to submit your latest releases.

For promotional purposes you can use our Direct Submission Form to ensure a member of our team reviews your video that day. Usually within a few hours.

@bzygrime – Director & Editor.

Custom Pages:

There is no cost involved for having a custom page & we do not accepting requests for creating one.

Custom pages are created manually by a member of the @grime team. You will be contacted if we feel you meet the requirements for this. No enquiry is needed as we will be contacting new and existing Artists/Producers/DJs & Brands throughout the year to make this request.

This will help build a dedicated and trusted source of content before we allow users to sign up and post videos / audio files directly. For any information regarding future changes and updates to our platform, see the tabs below.

The requirements for custom pages are as follows, once you have met those requirements you will be contacted at some point with a request for your page. ( Please use your most active email when submitting to ensure we can contact you for your custom page or for future updates to the platform.

Requirements:

  • At least * 3 Videos already on the platform. ( Either submitted or linked to another page ).
  • An Active Twitter/Facebook & or Instagram Account.
  • An Active YouTube Account. ( With or without videos ).
  • Personal Email Address. ( No Agency / Manager emails ).

Changing Your Information:

If you have a Custom Page and need to update any information displayed or to remove any content, you can do so by contacting @grime or a member of our team.

If you dont get a response within a few hours, try contacting a different team member or try emailing us directly at contact@grime.com

We deal with many of requests each week so your message might be omitted.

Please Enquire for any Advertisement/Promotional requests.

@bzygrime – Director & Editor.

@kmogrime – Promotions & Marketing.

@zklgrime – Editor & Designer.

Advertisements / Promotions:

Each month you will see different advertisements showcased on @grime. These can vary from products, albums, offers and more.
We do not use any third party platforms or software to generate our ads.
We work directly with partnered brands and individuals on a weekly basis ensuring a wide variety of promotions and offer’s are available to our audience.

For Information/Guidelines and Prices, please Enquire.

All imagery/graphics are supplied, unless requested otherwise. There is several places you may see our ads. The placement will depend fully on the ad type (e.g text and imagery used), and also on the duration of which the ad will stay.

* We do not use video advertisements and we only allow 1 ad per brand for that duration.

For any requests regarding Advertisements / Promotions please Enquire. If you wish to speak to someone directly then please contact a member of the team.

@bzygrime – Director & Editor.

@kmogrime – Promotions & Marketing.

@zklgrime – Editor & Designer.

Oppurtunities & Jobs:

With many future plans and updates to our platform, we seek creative and influential people join our team.
We will promote when new positions are available, allowing public applications to fill these roles.

If you wish, you can contact a member of the @grime with links to your work or tag @grime in your latest content.

@bzygrime – Director & Editor.

How to submit & Pricing:

To submit your video for an instant review, please visit the Direct Submission page and fill out all relevant fields. You will be redirected PayPal after the form is submitted.

The fee for the direct form is: £39.99 (GBP). This is not a guarantee your video will be posted, this will only ensure your submission is reviewed instantly. If your direct submission is denied or omitted you will receive a refund. (You will receive a full refund within 24 hours. This does not include Payment/Transfer fees.)

We only require your ‘Name’ (Stage / Brand Name), Email Address & the URL Link to your submission.

* We do not accept file uploads.

Each submission is manually reviewed before being posted. Please include your social media links when submitting, this will help connect you and @grime if any social posts are made with your video. You will receive a confirmation email once accepted & a member of the @grime team will contact you if anything else is required.

We get hundreds of submissions each month and manually review each one. We will try to review your submission within an hour of confirming payment, although this can vary. Please wait at least 6 Hours before contacting us. If you do not see your video posted within 6 Hours from that point we may have omitted your submission and a refund is in place. You will be contacted if this happens. Do not hesitate to submit your latest releases.

* You do NOT need a Custom Page for your video to be added.

If you have submitted before and already have a Custom Page please select: ‘Yes’ on the drop down: ‘Custom Page:’ to help speed up your submission process.

@bzygrime – Director & Editor.

Mobile App & Future Updates:

We are currently in the process of building and creating our app, along with many other new and exciting features to the @grime platform.

Such as, our online shop offering branded merchandise, digital downloads and more.

We will also be adding an account creations feature with other social functions to allow Artists, Producers, DJ’s and Channels direct access to upload on our platform, manage their content more efficiently and also connect to other members.

All of these features, plus so much more will arrive on the launch of our mobile app. Which will be available on all platforms, very soon.
To stay updated on all future plans, please connect with @grime. You can also use the Enquiry form for more information on our future plans and updates.

@bzygrime – Director & Editor.

Contacting Us:

Please only contact us directly if you have a request to change information on your custom page or have any formal requests. Please connect with @grime or one of our team members online who will help you directly.

For any legal, advertisement or event requests to be handled formally, please use the Enquiry form and one of our directors will contact you.

@bzygrime – Director & Editor.